Bookings

Bulwarra Seaside Apartments, Terrigal

Eligibility Requirements

As Bulwarra Resort is a holiday destination for Australian Defence Force members and their families, there are eligibility requirements for guests wishing to stay with us. Therefore, guests must fall into at least one of the following categories:

  • You or a family member are a current serving or former member of the Australian Defence Force.
  • You or a family member are a current serving or former member of an Allied Defence Force.
  • You or a family member are employed by the Australian Public Service (APS) working for the Department of Defence.
  • You or a family member are employed by either the NSW or Commonwealth Emergency Services (e.g. Police, Ambulance, Fire and Rescue, SES, Road and Maritime Services, etc.)

 

Defence, APS or emergency service workers do not need to accompany family members during their stay.

Bookings can be made up to twelve months in advance and, other than the Christmas school holidays where serving soldiers are given priority (see next section), bookings are taken on a ‘first come, first served’ basis. Overnight bookings are usually accepted.

Check-In Times

Guests may check-in from 2pm. Check-out time is 10am on most days, except for Sundays. We have brought back the long weekend! We recognise families are busy during the week and even on Saturdays with school sport etc, so we invite you to stay as long as you like on a “Long Weekend Sunday”. Book for at least a Saturday night and check out on Sunday when it suits you, or stay until 10am Monday at no extra cost. The “Long Weekend Sunday” offer does not apply to Sundays that form part of a gazetted public holiday weekend or school holiday period.

Early check-in and late check-out may be possible on other days depending on room availability. Please contact Management giving at least 24 hours notice.

Christmas Bookings

Due to the high demand for accommodation over the Christmas holidays, current serving members of the Australian Defence Force (ADF) are given priority over this period. Therefore, for any given Christmas period, serving members in the ADF may place their booking from 1 February. All other guests may place their booking from 1 June.

How to Book

Simply click on the “Book Now” button on the top right hand side of this page and select your preferred dates and accommodation type. Bookings may also be made by contacting us via telephone or email. When you submit an email booking, please include:

  • Your first and second names
  • Your rank and Defence/APS/Emergency Service affiliation
  • Your desired apartment type (e.g. 1 bedroom, villa, etc)
  • Your desired check-in and check-out dates
  • Your contact telephone number(s)
  • Your best contact email address.

 

For group bookings, please supply the above information for the person responsible for each apartment that you wish to book. This information and your deposit is required before your group booking can be confirmed.

Once we have processed your booking request, we will email you a booking confirmation letter.

For more information on accommodation availability and to make bookings please click on Book Now or Contact Us.

Payment Methods

Payment of the outstanding balance for accommodation is required prior to arrival. Payment methods are Credit Card (Visa or Mastercard Only) or bank transfer. Please note, a 2% surcharge applies to all credit card payments. Methods of payment are explained on your booking confirmation letter / email.

Deposit Policy

Effective from 01 February 2017, bookings for all accommodation types will require a $200 deposit at the time of booking, or where the full amount payable for the booking is less than $200, the deposit is the full amount of the booking. Deposits must be paid at the time of booking.

If the booking is cancelled outside 28 days of the booking an amount of $170 will be refunded. An amount of $30 will be retained as an administrative charge.

If the booking is cancelled within 28 days of the booking the $200 deposit will be forfeited (although part-deposits may be refundable under certain circumstances).

Deposits may be paid by cheque, EFT or credit card (Visa or Mastercard). Please note, a 2% surcharge applies to all credit card payments.